The intelligence
layer for your
Business.
Luma deploys an AI assistant inside your business — one that learns your knowledge, handles customer communication 24/7, and automates repetitive work. No AI expertise required.
10+ restaurants in early access
Sound familiar?
Businesses of every size lose time and revenue every day to the same operational problems — problems that are entirely solvable.
The same questions, answered manually every day
Every business receives the same messages over and over — What do you offer? What are your hours? What is the price? How do I order? Staff answer them manually while managing core operations. The time adds up.
Requests fall through the cracks
When communication is manual, volume creates errors. During busy periods, messages pile up, requests go unanswered, and customers do not come back. There is no system tracking what was asked, answered, or missed.
Slow responses lose customers to faster competitors
Customers send a message expecting a reply in seconds. When you respond 30 minutes later, they have already gone to whoever answered first. Response time is a competitive advantage — and most businesses are losing it.
No visibility into your own operations
Which products or services are most requested? When are your busiest hours? Which customers never came back? Without data, every business decision is a guess. Most businesses have no way to measure what is actually working.
Simple plans. Intelligent growth.
Start small, connect your business, and scale as Luma grows with you.
Luma Starter
For small businesses beginning their AI journey.
Start Free Trial- AI Business Assistant
- Basic customer conversations
- WhatsApp integration
- Basic analytics dashboard
- Business knowledge setup
- Limited automation workflows
- Email support
Luma Growth
For businesses ready to automate operations.
Start Free Trial- Everything in Starter
- Advanced AI Assistant
- Multiple communication channels
- CRM integration
- Advanced analytics
- Workflow automation
- Customer insights
- Employee productivity tools
- Priority support
Luma Scale
For chains, schools, enterprises, and multi-location businesses.
Contact Sales- Everything in Growth
- Custom AI agents
- Enterprise integrations
- Custom workflows
- API access
- Multiple locations
- Dedicated support
- Security controls
Every Luma workspace includes professional onboarding to configure your AI assistant, business knowledge, and integrations.
How it works
Any business. Live in three steps.
No technical setup. No developer needed. Luma is built for business owners, not engineers.
Set up your business
Create your account and configure your business profile, operating hours, and service areas. Upload your knowledge base — products, services, FAQs, policies, and promotions. Luma learns everything about your business in one session.
Connect your communication channel
Link your existing WhatsApp Business number through the official Meta Business Platform. Your number stays yours — Luma provides the AI layer that sits on top of it and handles every incoming conversation.
Your AI assistant goes live
From the moment a customer contacts you, Luma responds in seconds — answering questions, making recommendations, and capturing requests automatically, 24 hours a day. When a conversation needs human attention, Luma notifies your team and hands over instantly.
Built for modern businesses
One platform. All the tools to automate communication, manage requests, and run your business on data.
AI Business Assistant
Luma answers every customer question in natural language — products, hours, pricing, availability — 24 hours a day. When a conversation needs a human, it notifies your team and hands off without friction.
Request & Order Management
Every customer request captured from conversation and structured automatically. Accept, reject, or update in real time. No message falls through the cracks, regardless of volume.
Business Catalog
Upload your menu, product catalog, service list, or course offerings. Add pricing, availability, and promotions. Every change reflects immediately in what your AI tells customers.
Customer Intelligence
Every customer who contacts you builds a profile automatically — interaction history, request history, and preferences. Know your regulars. Understand what your customers actually need.
Business Analytics
Real-time reports on requests, revenue, peak hours, top products, and customer retention. Stop operating on gut feeling and start making decisions from your own data.
Knowledge Engine
Train Luma on your FAQs, policies, procedures, and business rules. The AI retrieves only from what you have approved — it never invents information that does not exist in your knowledge base.
One platform. Every industry.
The same AI engine, knowledge base, and conversation layer deploys across any business that manages customer communication. The Restaurant Module is live. More are in development.
Restaurants
Menu, orders, customer Q&A via WhatsApp
Schools
Admissions, schedules, parent inquiries
Retail
Product queries, stock, order tracking
Healthcare
Appointments, services, patient questions
Logistics
Shipment status, routing, client updates
Hospitality
Reservations, services, guest requests
Every industry module runs on the same core platform — shared AI engine, knowledge base, conversation engine, and analytics.
What changes when you use Luma
< 2s
Average response time
vs. 15-30 minutes manually
24/7
Availability
No breaks. No sick days. No holidays.
0
Missed requests
Every customer message captured
5 min
Setup time
From signup to live AI assistant
Early Customers
From our first businesses
“Running a small restaurant means you're always short-staffed. Luma was like hiring three extra people at once. It handles all the customer questions, and we focus on cooking.”
Maria K.
Owner · La Bella Cucina
“Before Luma, I was answering the same WhatsApp messages during the dinner rush. Now orders just appear in the dashboard. The setup took literally 8 minutes.”
David O.
Owner · Oak Street Burgers
“Our customers love how fast they get responses. Luma knows our entire menu and even recommends dishes based on what people ask. It feels like a real employee.”
Sarah M.
Manager · Spice Route Kitchen
FAQ
Questions, answered.
Everything you need to know before putting an AI assistant inside your business.
Luma deploys an AI assistant inside your business that learns your knowledge — products, services, pricing, policies — and handles customer communication automatically. It answers questions, captures orders and requests, and gives you real-time analytics, 24 hours a day, on the channels your customers already use.
No. Luma is built for business owners, not engineers. You create an account, fill in your business profile, upload your knowledge base, and connect your WhatsApp number. Most businesses go from signup to a live AI assistant in under five minutes — no developer required.
The Restaurant Module is live today. Schools, retail, healthcare, logistics, and hospitality modules are in development. Every industry module runs on the same core platform — the same AI engine, knowledge base, and conversation layer — so new industries launch fast and inherit every platform improvement.
Luma connects through the official Meta WhatsApp Business Platform. Your number stays yours and your account stays yours — Luma provides the AI layer on top that reads and responds to every incoming conversation. There are no unofficial workarounds or third-party hacks involved.
Luma recognizes when a conversation needs human attention — a complaint, an unusual request, a question outside your knowledge base — and hands it off to your team instantly, with full conversation context. Your customers are never left stuck talking to a bot that cannot help them.
No. Luma's Knowledge Engine retrieves answers only from the information you have approved — your catalog, FAQs, policies, and business rules. If the answer is not in your knowledge base, the AI says so and offers to connect the customer with your team instead of guessing.
Yes. Luma is GDPR compliant and follows a security-first architecture. Your business data and your customers' conversations belong to you — they are never sold or shared, and you can export or delete them at any time.
Yes. Every plan is month-to-month with no long-term contracts. You can start with a free trial, upgrade or downgrade as your needs change, and cancel any time — no penalties, no lock-in.
Still have questions? Talk to our team — we respond within one business day.
Deploy your AI assistant today.
Join the first businesses using the Luma AI Platform. Get early access, help shape the product roadmap, and put an AI assistant on your communication channels before your competitors do. No developer required.